Privacy Policy

Sneaker Exchange online privacy policy

We at Sneaker Exchange value and respect your privacy and have taken serious measure in help protecting and safeguards the privacy information of every individual who visits our site. This privacy policy describes what personal information we collect on our site and how we may use them.

By accessing our site and services, you are accepting and agreeing to the practices described in this Privacy Policy and our terms of use.

What information do we collect?

An IP address of a user machine is collected when you placed an order with us. When ordering or subscribing to our newsletter on our site, as appropriate, you may be asked to enter you’re: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions:
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To prevent frauds and illegal activities:
    For security purpose, an IP address of a user machine will be recorded when an order is placed. This information will only be used against fraud detection and prevention and will NOT be published or shared with any third parties.
  • To send periodic emails:
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. To learn more about our Secure Socket Layer (SSL) encryption, simply click on the secure seal located below.

Your financial information (credit cards, CVV2 codes etc.) will only be used to process the payment ONCE and will NOT be stored on our servers nor databases.

Do we use cookies?

Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our terms of use section establishing the use, disclaimers, and limitations of liability governing the use of our website at terms of use.

Your consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

We may occasionally update this Privacy Policy. If we decide to make changes, we will post those changes on this page, and update the Privacy Policy modification date below. Your continued use of our website constitutes your agreement to this Privacy Policy and any updates.

This policy was last modified on 2/1/2010

Questions or comments?

We have taken extreme measures to ensure that your visit to our site is an excellent one and that your privacy is always respected.
If you have any questions, comments or concerns about our privacy practices, please contact us via our contact form.